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Programs: Let's co-create

What does Emotional Intelligence have to do with Leadership & Team Development?

It’s the difference between having an open conversation with a troubled team member, or avoiding them all together.

 

It’s what drives sound decision making rather than the frantic kind.

 

It’s the fuel needed to give your boss some constructive feedback.

 

It’s the creation of a trusted safe space for people to do their best work.

 

And it is the difference between an employee feeling valued, or cast aside. 

 

There are five areas of Emotional Intelligence that make up the back-bone to all of my development programs:

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Self Perception, Self Expression, Interpersonal, Decision Making and Stress Management.

“ Leaders must either invest a reasonable amount of time attending to fears and feelings, or squander an unreasonable amount of time trying to manage ineffective and unproductive behavior.”

 

- Brené Brown, Dare to Lead

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Leadership & Team
1:1 Development

Leadership & Team Development

Great Leadership speaks to the human experience.

 

The emotionally intelligent leader is centered & grounded; decisive; participative, that is, they value the contributions of their teams; and they are resilient, able to adapt when things get tough.

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High performing teams are a result of this type of human centered leadership. There is a strong foundation of trust, enabling healthy debate, accountability and ultimately, growth. 

 

You will not find any cookie cutter programs here.

 

I work with Leaders & Teams to Co-create development sessions that are relevant to them. The journey will begin with Building Trust, and from there, we explore the topics most valuable to you.

 

Broadly, programs reflect Trust, Values, Purpose, Unconscious Bias, Courageous Conversations, Problem Solving, and Workplace Well-Being.

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1:1 Development

You lead. I get curious. You feel, action & own.

 

​Entrepreneurs, CEO’s and Team members who have the ability to recognize their emotional skills ultimately enhance their relationships with themselves and their co-workers.

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1:1 Development begins with a discovery call where we will co-create your personal development plan moving forward.

 

We focus on Trust, Core Values, Strengths, Purpose, Courageous Conversations, Decision Making and Well-being.

 

1:1 sessions are generally 60-minutes long, and occur weekly or bi-weekly.

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How can I help?

“ Emotions are tunnels. If you go through them, you get to the light at the end. Exhaustion happens when we get stuck in an emotion.”

 

Emily and Amelia Nagoski

Burnout: The Secret to Unlocking the Stress Cycle

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EQ-i 2.0 / EQ 360

EQ-i 2.0/EQ 360

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I am an EQ-i 2.0/EQ 360 certified practitioner.  What does that mean? 

 

EQ-i is a self-reporting, psychometric assessment that accurately defines, and measures the 15 skills that make up our Emotional Intelligence. This model was originally developed by Dr Reuven Bar-On.

 

The comprehensive EQ-i report allows me to tailor my clients’ development plan to their specific needs. The self-reporting assessment is made up of 133 questions, and has been scientifically demonstrated to be both reliable and valid. The results speak to the way a person perceives themself.

 

EQ is a set of ways in which we interact with our environment, our beliefs about the world and our place in it. Our emotional skills change with age and experience. With conscious choice, our EQ can be developed and improved.

 

The EQ-i 2.0 generates both personal (Workplace) and Leadership reports. Both reports provide you with an insight into your 15 emotion skills, the Leadership report also provides a detailed lense into your Authenticity, Coaching, Insight and Innovation skills.

 

The EQ 360 gives your close relationships, co-workers and customers, the opportunity to provide their perceptions of your emotional skills.

“ Emotions are the most powerful force inside the workplace - as they are in every human endeavor. They influence everything from leadership effectiveness to building and maintaining complex relationships, from innovation to customer relations.”

 

- Marc Brackett, Ph.D, Permission to Feel

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Speaking & Moderating

Speaking & Moderating
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Leadership & Team Development

Programs in Detail

Building Trust

Although I work with Leaders & Teams to Co-create the most relevant experience for them, I do insist on beginning each program with Building Trust.

 

Without this solid foundation among Leaders & Teams, the necessary psychological safety required for healthy debate, ideation, & accountability is non-existent.

 

Without trust, leaders and teams lack a sense of belonging, which is a prerequisite for great work.

 

The end result of the Trust Building Session is a Trust Agreement ( think of this as rules of engagement for your team), with solid accountability actions attached to it.

 “ The key ingredient to building trust is not time. It is courage.”

- Patrick Lencioni, The Five Dysfunctions of a Team

There are five areas of Emotional Intelligence that make up the back-bone to all of my development programs: Self-Perception, Self-Expression, Interpersonal, Decision Making and Stress Management.

Values

Values are those non-negotiable pieces that serve as daily anchors, a way of aligning to the world around us.

 

They support in decision making and guide leaders through tough conversations.

 

My values are Harmony, Rejuvenation, Humanity & 100% Me.

 

Do you know what your values are?

 

A values program will either help you and your team Discover or Re-discover their values, and offer the platform to align with each other and the organization.​

Courageous Conversations

Challenging conversations need not be so scary.

 

We humans are wired to dislike conflict, we have been trained to get along with others. However, the price of avoiding the unease of conflict is too high.

 

With a solid foundation of trust, conflict is a natural part of a healthy relationship, and so very necessary for creation, and growth.

 

There are three questions that guide this topic, whether it is in the context of Performance Feedback, Team Growth, or your weekly 1:1’s :

 

  • What do I want for myself?

  • What do I want for others?

  • What do I want for the relationship?

Emotional Intelligence in Uncovering Unconscious Bias

No one is immune to bias.

 

However, by understanding and developing Emotional Intelligence Competencies, we can mitigate the effects, so we can move forward in an intentional, intelligent way.

 

In this program time is spent assessing Self-awareness (uncovering), Assertiveness (speaking up & speaking out), Independence & Empathy.

Problem Solving

Let’s get creative!

 

With empathy at its core, Human Centered Design Thinking is a collaborative process that allows for idea generation, prototyping, action, and ultimately, some pretty awesome innovation.

 

I use this technique throughout many of my programs to assist Leaders and Teams in moving past stuck points and actioning new ideas.

Workplace Well-Being

We are not born with a natural ability for recognizing what we or anyone else is feeling. This is, rather, learned skill.

 

Marc Brackett, Ph.D at the Yale School for Emotional Intelligence, has identified five skills we need to learn to be in tune with this part of ourselves.

 

This is referred to as the RULER concept: 

 

Recognizing, Understanding and Labelling our emotions so we are better able to Express and Regulate them.

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I use RULER in each of my well-being sessions. 

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Topics here include Mindfulness, Recognition & Celebration, Emotional Exhaustion and Burnout.

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Care in action

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Annual Client Advisory Board

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2014-2019

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Arc'University

Leadership & Development

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2008-2017

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Building Trust Series

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2020-2021

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Quarterly Company Retreats

 

2016-2021

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Leaders On-boarding 

Alignment & Trust

 

2015-2020

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Kathy Coyle, Vice President Business Travel Management 

Maritime Travel

Engaging Jennifer as the facilitator for our annual Client Advisory meetings have certainly kicked them up by more than a few notches. Jennifer’s ability during our sessions to lead our clients  through their discussions, by using her gentle guidance and superior listening skills, have consistently provided our management team with very clear and honest feedback. This has given us the opportunity to develop impactful technology and program advancements all with the goal of enhancing our Travel Management offerings and has been overwhelmingly embraced by our Advisory members ( we surveyed!!)

What my clients say

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North Vancouver, British Columbia | 604.506.7407 | jencurleigh@gmail.com

© 2021 Jennifer Curleigh

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